HYDRAA Launches WhatsApp Helpline for Dust Pollution Complaints

about 21 hours ago

Published: May 8, 2026

The Hyderabad Disaster Response & Asset Protection Agency (HYDRAA) has launched a WhatsApp helpline to receive complaints about dust pollution from mining, stone crushing units, and ready-mix concrete plants. Residents can report violations within one kilometre of the Outer Ring Road with photos and location details.

The Hyderabad Disaster Response & Asset Protection Agency (HYDRAA) has launched a WhatsApp helpline at 9000113667 to receive complaints about dust pollution caused by mining operations, stone crushing units, and ready-mix concrete (RMC) plants. The agency is urging residents to report violations, particularly in areas within one kilometre of the Outer Ring Road.

Citizens can submit photos of ongoing operations along with precise location details through the helpline to facilitate enforcement actions. The move follows repeated complaints from city residents about deteriorating air quality due to unregulated industrial activity in residential and semi-urban zones.

The agency will review submitted evidence and conduct inspections to verify compliance with environmental regulations. Further action, including shutdowns or penalties, will follow based on inspection findings.