So if you’re about to buy a new car, you’ll already know that a FASTag is a must for toll roads. OneTag now means you can stick with the same sticker even when you move your banking to a different lender. That’s a relief for the roughly 6 crore people who’ve ever been stuck with a bank that didn’t recharge smoothly.
The switch runs through NHAI’s Rajmargyatra app. After a quick identity check and your consent, you pick a new issuer. The old bank confirms your balance and clears any pending refunds, while the new bank takes over the account.
NPCI does the heavy lifting by linking both banks and updating the NETC database. Toll plazas keep charging as usual; no change in their side of the equation. That’s why you don’t see any sign‑off or re‑tagging at the toll gates.
This fits into a larger push for a flexible FASTag ecosystem. With 13 crore tags in circulation and 98 % coverage, the government wants to cut lock‑in and make the system future‑proof for AI‑driven, camera‑based tolling.
Adoption data will tell if users actually move banks or stick with their current one. For now, the launch was unveiled on September 11, and the service is live nationwide. Keep an eye on the next phase: seamless, zero‑stoppage tolling.