Urban Company reported a Q2 FY27 net loss of ₹182.5 crore, up from ₹59 crore a year earlier, as revenue surged 41.4% YoY to ₹537.3 crore. Shares rose 1.74% to ₹157 in after‑market trading on the NSE.
The EBITDA loss widened to ₹187.6 crore from ₹68.4 crore YoY, reflecting continued heavy investment in the InstaHelp platform. According to the BSE filing, the company still cites margin expansion in its core business despite the hit.
InstaHelp order volumes leapt 63% QoQ to 6.2 million, with net transaction value climbing 34% sequentially to ₹71 crore. The adjusted EBITDA loss per order improved to ₹279 from ₹346, yet the segment posted a ₹174 crore loss for the quarter.
India Consumer Services, excluding InstaHelp, saw NTV grow 26.3% YoY to ₹963 crore. Adjusted EBITDA stood at ₹34 crore, 3.5% of NTV, up 110 basis points from 2.4% in Q2 FY26, signalling a narrowing loss profile.
International and Native divisions each posted positive trajectory: international NTV rose 66% YoY to ₹267 crore, with margins at 2% of NTV, while Native NTV grew 35% YoY to ₹132 crore and adjusted EBITDA loss narrowed to 6.8% of NTV.
Looking ahead, the board has approved a ₹2,500 crore fundraise via equity and convertible securities. The company targets adjusted EBITDA breakeven by Q3 FY28 and ₹1,000 crore by FY31, positioning itself for a shift to profitability once the capital is deployed.