Security footage from the Proview Laboni Apartments shows an elderly resident stepping into the lift alone. The doors close, and the elevator suddenly stops between floors. He is trapped.
Repeated calls for help echo through the stairwell, but the building’s security system failed to alert anyone. Ten minutes later, another resident notices the commotion and rushes to the elevator. By the time the doors are forced open, the man has been stuck for 90 minutes.
He emerges unhurt, though his eyes reveal the shock of being held captive for an hour and a half. Residents gathered outside the elevator, exchanging angry whispers about the building’s maintenance protocols.
Some apartment owners demanded an explanation from the society’s management and maintenance team regarding the delayed response and lack of regular servicing. The society has pledged to review its elevator maintenance procedures.
The incident follows a May tragedy in Pune, where a seven‑year‑old boy died after being trapped in a lift at Riddhi Siddhi Apartment. The police identified the child as Shivansh Shailesh Dhut, and rescue efforts failed to save him.
The event has reignited calls for stricter elevator safety standards across the NCR, with residents demanding transparent maintenance schedules and immediate corrective action.